Photo: Kenan Hasić / THE CIVICS

NECE Lab: Working with Polarised Groups in Civic Education

How to counter polarisation in youth work? From 11 to 14 June 2025, civic education specialists, researchers, and activists came together in Sarajevo to discuss challenges and share solutions.

Read the results of the NECE Lab here.

"The common ground seems narrower"

“The common ground seems narrower”. That’s how a respondent of a survey among the 25 NECE Lab participants from 13 European countries described the experience with polarization in civic education. 80 % of participants said it had strongly or somewhat affected their work in the past six months.

A major obstacle is the preemptive fear that certain topics will provoke resistance—from participants, parents, colleagues, or the broader environment.

The solution? Emotional literacy. The participants shared their belief that polarization can be countered when dialogue, emotional self-regulation, and critical reflection come together.

Tools to counter polarisation

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NECE Lab: How to counter polarisation? Tips & tricks from practitioners Source: Vimeo/EUSTORY Network

In search of support for your own work?

Take a look what some NECE Lab participants and their organisations can share!

Constructive Societal Dialogue

  • by TimeOut Foundation from Finland
  • What do they offer? A template to the TimeOut Method for planning, implementing and evaluation a constructive discussion.

“Why facts don’t convince people”

  • by Dare to be Grey from the Netherlands
  • What do they offer? A Short video about dangerous dynamics in societal conflict and how to counter them by starting with yourself.

“Good Conflict Starter Kit”

  • recommended by dialogue trainer Maja Nenadović
  • What do they offer? A guideline with 4 Steps of Good Conflict, 15 Good Conflict Questions, 6 Counterintuitive Moves for Healthy Conflict

Breaking the Taboo: Terminology Workshop on the Israeli-Palestinian Conflict

  • by School for Peace 
  • What do they offer? Insights into the work of SfP in Israel and the methodology of a terminology workshop they conduct with international groups of educators to empowers individuals and organizations to create spaces to articulate views in ways that foster constructive dialogue about the Israeli-Palestinian conflict

„Polarisation is not always a bad thing” – 6 key lessons from the NECE Lab discussions

Photo: Bert Bakker

“We have to be careful not to talk us into a
polarization crisis”.

Bert Bakker

NECE Lab keynote speaker, University of Amsterdam

1. Not all polarisation is the same

Are disagrements about cycle tracks the same as republicans despising democrats for their political beliefs? No, says Bert Bakker, Associate Professor at the Amsterdam School of Communication Research. He distinguishes between three types of polarisation: ideological, affective and perceived.

Ideological polarisation is opinion-related; it describes opposing views on actual topics within a society.

Affective polarisation is about feelings. It describes the extent to which individuals harbor positive feelings toward their own political group and negative feelings toward the opposing group. This creates a strong division between the in-group and the out-group. Affective polarization only applies to groups: While individuals can be extreme, polarization is a characteristic of groups.

Perceived polarization takes a different angle: How big do we perceive the polarization in our society? According to Bakker more and more people perceive the people around them as deeply polarized, even though most people are in the middle. But the impression that society is polarized, can lead to more polarization: If we think everyone around is either one or zero, we feel the need to choose sides.

2. Polarisation is not a bad thing

Bakker warns against demonizing polarisation: “We have to be careful not to talk us into a polarization crisis”.

For him, the problem is not that we disagree, but how we talk about these disagreements. Polarisation in politics can be a good thing, as democracy is the competition of ideas. Inevitably, that means conflict, but also progress. A society without conflict is not desirable.

For him, the problem is not that we disagree, but how we talk about these disagreements. Polarisation in politics can be a good thing, as democracy is the competition of ideas. Inevitably, that means conflict, but also progress. A society without conflict is not desirable.

  1. Decreasing polarisation does not equal strengthening democracy

While it seems counter intuitive, Bakker’s research shows that polarisation doesn’t influence democratic attitudes. He concludes that we tend to mix the two up: “Sometimes when we are worried about polarisation, we are actually worried about democracy”. Instead of focusing on countering polarisation, civil society should rather strengthen the democratic capital. That includes the ability to show empathy, change perspectives, actively listen and take other’s experiences into account to find common ground.

  1. We must learn to disagree – within the limits of democracy

Are we able to listen to each other? Does it feel comfortable to disagree? Those skills are vital for our democracy, according to Bakker. However, this has to happen within the limits of democracy. Anti-democratic or inhuman opinions should not be tolerated.

  1. Dialogue can foster understanding

Dialogue formats can help to foster understanding as part of our democratic capital. One example is the Finnish TimeOut Foundation. Trained facilitators bring people with different opinions together to discuss a pre-fixed topic. They try to engage the silent middle. In the end, the method is all about building respect and trust. That’s what the TimeOut method aims for: getting citizens together.

  1. But dialogue won’t solve all conflicts

Dialogue may reduce perceived polarisation, but not ideological conflict. This observation was made by researcher Bakker as well as de-polarisation trainer and dialogue facilitator Maja Nenadović.

“A change of opinion in a conversation is not possible. When you try, you will definitely not get it.”

Maja Nenadović

Dialogue Facilitator

Dialogue should never be about agreement, but always about understanding. Triggering cognitive dissonance is the biggest what can be expected from a dialogue.

These six lessons urge for a new approach to polarization. It’s not a threat per se, but only becomes dangerous when affective and perceived polarisation erode empathy, trust and dialogue. Civic education should not aim to erase polarisation. Instead, it must equip people to live with disagreement — by strengthening democratic competencies like perspective-taking and listening. Dialogue formats play a role here, not by changing minds, but by reminding us that understanding is possible even in the absence of consensus.

About the NECE Lab

From 11 to 14 June 2025, EUSTORY, Körber-Stiftung and THE CIVICS Innovation Hub jointly organised a NECE Lab on polarisation in youth work.

It brought together practitioners from the field of non-formal civic education who are engaged or interested in finding solutions to the challenges of affective polarisation among young people.

What role does civic education play in preventing or overcoming affective polarisation among young people? What competencies do facilitators and teachers need to address polarisation tendencies among students? Which approaches have proved to be helpful when working with polarised groups? Those were just some questions participants focused on.

Participants had the opprtunity to discuss, reflect, share their experience and develop their own work together with fellow practictioners. Moreover, they gained insights into the work of CSOs dealing with polarisation in youth work in the Western Balkans and beyond.

  • all pictures: THE CIVICS/Kenan Hasić

Bosnia: Buidling bridges, where others see walls

How to unite a country, where the state actively tries to keep its citizens apart? During a panel discussion, four activists from Bosnia shared how they build a better future. Read how the fight for unity amidst repression, frustration and glimpses of hope.

Bosnia: Building bridges, where others see walls

One conversation, one classroom at a time, four activists fight for unity in Bosnia and Herzegovina. How they refuse to give in to division, despite government pressure.